Co-Managed IT ServicesStrengthen Your IT Team Without Replacing It
Augment your internal IT staff with enterprise-grade helpdesk, cybersecurity, compliance, and cloud expertise. Your team stays in control. We fill the gaps.
Your Team + Our Expertise
Keep the people who know your business. Add the specialized depth they need.
What Your Team Keeps
- Full control over IT decisions and strategy
- Institutional knowledge and user relationships
- Day-to-day operations they handle best
What We Add
- 24/7 monitoring, helpdesk, and after-hours support
- Advanced cybersecurity and compliance expertise
- Cloud architecture and disaster recovery
Co-Managed IT Capabilities
24/7 Helpdesk
After-hours and overflow support so your users always have someone to call.
Cybersecurity Monitoring
SIEM, EDR/XDR, and threat detection managed by our security operations team.
Compliance Support
CMMC, HIPAA, SOC 2, and PCI DSS documentation, gap analysis, and audit preparation.
Cloud Management
AWS, Azure, and GCP architecture, optimization, and security monitoring.
Backup and DR
Enterprise backup solutions with tested disaster recovery procedures.
Vendor Management
We coordinate with your technology vendors so your team does not have to.
Frequently Asked Questions
How is co-managed IT different from fully managed?
In fully managed IT, we handle everything. In co-managed IT, your internal team leads and we augment with specific capabilities they lack. You maintain full control.
What size team benefits most?
Organizations with 1-5 internal IT staff benefit most. The team is talented but stretched thin on cybersecurity, compliance, and after-hours coverage.
Can we choose which services to include?
Yes. Co-managed IT is fully customizable. Add only the capabilities your team needs, from helpdesk overflow to complete security operations.
How does pricing work?
Fixed monthly fee based on the services you select. No per-incident charges. Predictable budgeting with no surprises.
Do you serve organizations outside Raleigh?
Yes. While we are based in Raleigh, NC, our co-managed IT services are delivered remotely and serve organizations nationwide. On-site support available throughout the Triangle.
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Ready to Strengthen Your IT Team?
Schedule a free assessment to identify the gaps we can fill.