CISCO UNIFIEDCOMMUNICATIONS
Cisco Unified Communications Manager (CUCM) is the industry-leading enterprise communications platform. PTG deploys, configures, and manages Cisco phone systems including Call Manager, Unity voicemail, Jabber, and Webex integration.
Enterprise-Grade Communications
Cisco CUCM provides the reliability and advanced features that large organizations demand.
Call Manager
Centralized call processing with advanced routing, hunt groups, call park, and intercom. Supports thousands of endpoints across multiple sites.
Unity Voicemail
Enterprise voicemail with speech-to-text transcription, email integration, and automated attendant capabilities.
Jabber Client
Desktop and mobile softphone with instant messaging, presence, video calling, and screen sharing in one application.
Webex Integration
Seamless video conferencing and collaboration tools integrated directly into the Cisco UC platform.
Cisco UC Questions
Is Cisco UC only for large enterprises?
While Cisco CUCM excels in large deployments, Cisco also offers solutions for mid-sized businesses. PTG helps you determine if Cisco is the right fit based on your size and requirements.
Can PTG migrate us from another platform to Cisco?
Yes. PTG handles complete migrations including number porting, call flow recreation, user training, and parallel testing to ensure a smooth transition.
Does Cisco support remote and mobile workers?
Yes. Cisco Jabber provides full phone system access on desktops, laptops, and smartphones. Employees use their business number from anywhere with internet access.
What ongoing support does PTG provide?
PTG provides managed support including configuration changes, firmware updates, user provisioning, troubleshooting, and 24/7 emergency assistance.
Explore Communication Options
Ready for Cisco UC?
Contact PTG for an enterprise communications assessment and Cisco CUCM deployment plan.