What is concierge cybersecurity?

Concierge cybersecurity is a premium, relationship-based digital security service designed for individuals rather than organizations. It provides a dedicated security team that manages all aspects of a client's digital protection including account security, device configuration, data privacy, travel preparation, family member onboarding, and 24/7 incident response.

How is this different from hiring a full-time cybersecurity person?

PTG provides a full team with 25 years of collective experience, a digital forensics lab, established platform relationships, and 24/7 coverage that no single employee can match, plus capabilities from data removal to forensic investigation.

Can my client's talent manager or assistant be the primary point of contact?

Absolutely. We work with whatever contact structure the client prefers, adapting our communication and reporting to match the client's organizational structure.

Do you provide on-site support?

Yes. For device setup, initial onboarding, quarterly reviews, and urgent situations, our team travels to the client's location. On-site visits are scheduled at the client's convenience.

How quickly can you respond to an incident?

Concierge clients receive priority incident response with initial engagement within minutes. Pre-established response playbooks enable immediate containment and recovery.

What does a quarterly security review include?

Reviews cover threat assessment, account security audit, data broker re-scan, dark web monitoring results, incident review, staff access levels, device inventory, and program adjustments based on changes in the client's life or threat environment.

Is this service completely confidential?

Every concierge engagement is protected by a comprehensive NDA. We do not disclose client relationships or share any information about our work. Client data is stored in encrypted systems with strict access controls.

White-Glove Service

Concierge Cybersecurity White-Glove Digital Protection

A dedicated security team, 24/7 direct-line availability, and hands-on support for every aspect of your digital life. Unlike standard managed security, concierge cybersecurity is built around the client, not a technology stack.

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Service Scope

What Concierge Cybersecurity Includes

Every aspect of your digital life, managed by a dedicated team that knows your world.

Dedicated Security Team

A named team that knows your accounts, devices, family, and threat profile. No ticket queues or rotation.

24/7 Direct-Line Access

A direct phone line and encrypted messaging channel to your security team at any hour. Immediate human response.

Device Setup and Hardening

New phones, laptops, and smart home devices configured with full security before they enter use. On-site setup available.

Travel Security Preparation

Clean travel devices, VPN configuration, secure communication channels, and destination-specific threat briefings before every trip.

Family Member Onboarding

Spouses, children, and family office staff receive age-appropriate security onboarding integrated with your protection program.

Quarterly Security Reviews

Comprehensive assessment of new threats, account security, data broker exposure, and staff access levels every quarter.

Who We Serve

Built For

Celebrities and Entertainment Professionals C-Suite Executives and Board Members Ultra-High-Net-Worth Families Political Figures Journalists and Content Creators

FAQ

Frequently Asked Questions

How is concierge cybersecurity different from standard managed security?

Standard managed security protects networks and endpoints. Concierge cybersecurity protects the person: their accounts, reputation, family, and digital life, all managed by a dedicated team who knows them by name.

Can you set up new devices for me?

Yes. We configure every new device with full security hardening before it enters use. We can travel to your location for in-person setup.

What other VIP services integrate with this?

Concierge clients have full access to our deepfake protection, account takeover prevention, data removal, and anti-doxxing services as part of an integrated program.

How do quarterly reviews work?

In person or via encrypted video. We assess new threats, review account security, check data broker exposure, and adjust the protection program based on changes in your life or the threat landscape.

Get Started

White-Glove Protection Starts With a Conversation

Schedule a confidential consultation to discuss your security needs.

Schedule a Consultation Call 919-601-1601