Question 1

We Never Compete with You

Accepted Answer

Your clients are your clients. Period. We do not sell managed IT services. We do not compete with you for IT contracts. Our entire business model is built around augmenting MSPs with cybersecurity capabilities, not replacing them. Your client relationships are protected by a strict channel-first policy. We refer IT work to our partners, never the other way around.

Question 2

Will you compete with me for my clients' IT business?

Accepted Answer

No. We do not sell managed IT services. We are a cybersecurity-focused firm that partners with MSPs. Your clients remain your clients. We operate strictly in the security layer and never compete with you for IT contracts, helpdesk, networking, or infrastructure work. In fact, we refer IT business to our partners when we encounter prospects who need managed IT services.

Question 3

How does white-labeling work?

Accepted Answer

Our white-label program places your brand on all client-facing deliverables: security reports, training portals, compliance documentation, vulnerability scan results, and portal dashboards. Your clients interact with your brand throughout the security experience. Behind the scenes, our team operates the SOC, manages the security tools, and handles the technical work. You control the client relationship and set your own pricing.

Question 4

What is the minimum commitment to become a partner?

Accepted Answer

We keep the barrier to entry low. There are no large upfront fees or volume commitments required to join the program. You pay for services as you deliver them to clients. As your client base grows, your partner pricing improves. We want to make it easy for you to start and profitable for you to scale. Contact us at 919-348-4912 to discuss the specifics for your MSP.

Question 5

Do you provide sales and marketing support?

Accepted Answer

Yes. We invest in your success with sales enablement materials including battle cards, proposal templates, ROI calculators, and objection-handling guides. We provide co-marketing resources, joint webinar opportunities, and co-branded collateral. Our team can also join your sales calls to provide technical depth when needed. We want you closing deals, and we give you the tools to do it.

Question 6

What security services generate the most MSP revenue?

Accepted Answer

The highest-revenue services in our partner program are managed detection and response (24/7 SOC), compliance consulting (HIPAA and CMMC are most in demand), vulnerability management, and security awareness training. Many partners start with a bundled security package that includes all of these, creating a single monthly recurring charge per client that can range from $500 to $5,000+ depending on client size and compliance requirements.

Question 7

Can we co-manage security with your team?

Accepted Answer

Absolutely. Our co-managed model is popular with MSPs that have some internal security capability but need to augment it. You handle the controls you are comfortable with (firewall management, patching, etc.) while we handle the specialized work (SOC monitoring, compliance, pen testing, incident response). The partner portal gives both teams visibility into the complete security picture for each client.

Question 8

What happens when one of our clients has a security incident?

Accepted Answer

Our SOC handles the immediate response: containment, investigation, and remediation. You are notified immediately through the partner portal and kept informed throughout the incident lifecycle. We coordinate with you on client communications and provide the technical incident report. If forensics are needed, our in-house digital forensics team handles the investigation. Having a proven incident response partner is one of the most valuable aspects of the program for MSPs.

Question 9

How quickly can we start selling security services?

Accepted Answer

Most partners are ready to sell within two weeks of joining the program. We provide a structured enablement process that includes sales training, technical overview sessions, and access to our full partner resource library. Your first client can be onboarded into our platform within days of the partner agreement being signed. Compare that to the 12-24 months it takes to build an in-house security practice from scratch.

MANAGED SERVICEPROVIDERS

What We Deliver

White-Label Cybersecurity

Compliance Consulting

Incident Response Support

Security Stack Design

Co-Managed Security

Training and Enablement

How We Work

Assess current security posture and compliance gaps

Design a tailored security and compliance roadmap

Implement controls and deploy security solutions

Train your team on security best practices

Monitor, maintain, and optimize continuously

Prepare for and support compliance audits

Built For

Related Industries

Small and Medium Business

Enterprise

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